Customer Financial Solutions Partner (Mitra TEMA) - Astra Credit Companies

Astra Credit Companies is seeking a Mitra TEMA (Customer Financial Solutions Partner) to join our team in Yogyakarta. This role is your chance to be the frontline of financial solutions for our valued customers, helping them navigate their financial journeys with ease and confidence. In this dynamic and supportive environment, you'll have the opportunity to grow your career while making a real impact.

As a Mitra TEMA, you'll be responsible for providing exceptional customer service, guiding customers through various financial products and solutions, and ensuring their needs are met with professionalism and integrity. You'll work closely with our team of experts to deliver tailored financial advice and support, leveraging your strong communication skills and deep understanding of financial products.

📋 Tanggung Jawab Pekerjaan

• Provide exceptional customer service and build strong relationships with customers.
• Guide customers through various financial products and solutions, ensuring their needs are met.
• Deliver tailored financial advice and support, leveraging strong communication skills.
• Work closely with the team to ensure a seamless customer experience.
• Stay up-to-date with the latest financial products and industry trends.
• Adhere to company policies and procedures, ensuring compliance with regulations.
• Contribute to the team's success by participating in training and development programs.
• Promote the company's values and mission, fostering a positive and inclusive work environment.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in customer service or financial services.
• Strong communication and interpersonal skills.
• Deep understanding of financial products and services.
• Ability to work well under pressure and meet tight deadlines.
• Proven track record of delivering exceptional customer service.
• Familiarity with financial software and tools, such as TEMA and other banking systems.
• Ability to travel to customer locations as needed.
• Bachelor's degree in Business Administration, Finance, or a related field.

🛠️ Keahlian

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